Terms of Use

Acceptance of Terms

By accessing or using santovello.com (the "Site") you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use the Site.

Use of the Site

The Site is intended for personal, non-commercial use. You may not reproduce, modify, distribute, scrape, or republish any content from the Site without our prior written consent. You agree not to use the Site in any way that could damage, disable, overburden, or impair its operation, or interfere with any other user's enjoyment of it.

Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for any activity that occurs under your account. Notify us immediately at hello@santovello.com if you suspect any unauthorized use.

Intellectual Property

All content on the Site — including text, photography, video, product designs, graphics, logos, and the Santovello name — is owned by or licensed to Santovello and is protected by international copyright, trademark, and other intellectual property laws. No rights are granted to you by your use of the Site other than the limited right to view content for personal, non-commercial purposes.

Products & Pricing

We make reasonable efforts to display product colors, materials, and details accurately, but we cannot guarantee that your screen or device will render them precisely. All prices are listed in the currency selected at checkout and are subject to change without notice. In the rare event of a pricing error, we reserve the right to cancel any affected order and issue a full refund.

Orders & Payment

Submitting an order constitutes an offer to purchase. We reserve the right to accept, decline, or limit any order at our discretion, including orders we believe may be fraudulent, intended for resale, or in violation of these terms. You authorize us — or our payment processor — to charge your chosen payment method for the order total at the time the order is accepted.

Shipping & Returns

Shipping timelines, fees, and destinations are described in our Shipping Policy. Eligibility for returns and refunds is described in our Refund Policy. Both documents are incorporated into these Terms of Use by reference.

User Conduct

When using the Site you agree not to: submit false or misleading information; impersonate any person or entity; upload material that is unlawful, defamatory, infringing, or otherwise objectionable; or attempt to gain unauthorized access to any part of the Site, its servers, or any related systems.

Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Santovello. We are not responsible for the content, privacy practices, or policies of any third-party site, and your use of them is at your own risk.

Disclaimers

The Site and everything on it is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Santovello disclaims all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Limitation of Liability

To the fullest extent permitted by law, Santovello and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or any product purchased through it. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Santovello and its affiliates from any claim, demand, loss, or damage — including reasonable legal fees — arising out of your breach of these Terms, your use of the Site, or your violation of any law or third-party right.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms of Use are governed by the laws of the jurisdiction in which Santovello is registered, without regard to its conflict-of-law provisions. Any dispute arising under these Terms will be resolved exclusively in the courts of that jurisdiction.

Changes to These Terms

We may update these Terms of Use from time to time. The most current version will always be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact

For any questions about these Terms of Use, please reach out to us at hello@santovello.com. We respond within one business day.